Photo Guideline

Here are some quick tips to help you choose the best photo for your pet portrait. Not sure which of your thousands of photos will work best? We can help! Just send us an email us at

Please choose your photo carefully and ensure that you are happy with it as our artists cannot change angles or add features.

  • Photos should be well-lit
  • Photos should be in focus
  • Close up photos work best
  • Photos taken at eye-level are ideal
  • Better quality photo = better portrait

Message us here if you need help!

  • Tabby Cat Photo Example for Pet Portrait Gifts
  • Labradoodle Photo Example for Pet Portrait Photo Guideline

Photo Guideline

Please note: We cannot accept blurry or grainy photos. 

If we believe your photo will not result in a high quality portrait, we'll reach out to you via email within 24 hours.


We'd love to help!

If you're not sure about your photo, email us at and we'll help you out! We understand that sometimes it's just not possible to get that perfect photo, especially if the portrait is going to be a surprise gift or a portrait of a pet that has crossed the rainbow bridge.